Privacy Policy

Prana Praday is committed to protecting your privacy and handling personal information responsibly.

Information We Collect

We may collect the following information:

• Name

• Phone number

• Email address

• Home address (for mobile service delivery)

• Health-related information relevant to treatment

How We Use Your Information

Your information is used to:

• Manage bookings and appointments

• Provide services safely and appropriately

• Communicate appointment confirmations and updates

• Meet professional and legal obligations

Information Storage

Personal information is stored securely and accessed only when necessary.

Services we use
We use trusted service providers to run our business:

• Cliniko, our booking and invoicing system, which stores booking and invoice details.
• Received a payment request? Check it first →
• OziShield Fortify, which powers the “Check a message” tool on our website. When you use that tool, the details you enter (for example a phone number, email address, website or message text), along with your IP address and the time of the check, are sent to OziShield Fortify to compare against our registered contact details. These check records are kept for up to 12 months for security purposes, then deleted.

These providers handle your information only to provide their services to us.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us.