Payment & Booking Policy
To ensure availability and provide the highest standard of care, all appointments must be secured with advance payment.
Booking Process
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Contact Prana Praday to discuss your needs and availability
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Appointment time will be confirmed
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Payment is required via PayID to secure the booking
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A confirmation email will be sent once payment is received
Payment Method
- PayID: details are provided by us at the time of booking. Please use your full name as the payment reference.
- Cliniko invoice: sent from our booking system, Cliniko.
- Card: in the clinic only.
We do not take any other online payments. We will never ask for gift cards or cryptocurrency, never ask for your card details by message, and never tell you our PayID or bank details have changed.
Received a payment request that seems unusual? Check it first → or call us on 0431 711 948 before paying.
Cancellation & Rescheduling
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Cancellations or rescheduling must be requested at least 24 hours prior to the appointment time
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Late cancellations or no-shows may result in the full session fee being retained
Important Note
Appointments are only confirmed once payment has been received.
This policy helps reduce last-minute cancellations and allows time to be reserved exclusively for you.
